Frequently Asked Questions

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Yes but if you forgot to bring cash some of the barbers do accept venmo and zelle. 

Each barber at MGX is self employed and can choose how much to charge and when they work. Some charge more depending on years in the industry and demand.  However we do display starting at prices online and in the shop. Each barber has their own booking page with their prices displayed.

Hayward location:

There is free street parking in front of the shop and along the street. If those are full there is a big public lot located directly across the street. The parking lot next to us belongs to the dentist and they will call the tow truck. Believe us we found out the hard way.

 

Castro Valley location:

We have a parking lot right in front of our door. If that is full you can park next door at CVS or along Castro Valley Blvd.

The easiest way to schedule an appointment is to click any of the ‘Schedule A Haircut’ buttons that you will find throughout this website. The advantage of using online booking is that you can schedule at anytime and manage your own appointment. The next best way is to call the shop and request an appointment.

You can cancel online if you scheduled your appointment through our booking system or You can also call the shop and speak to the barber you are scheduled with and let them know you can’t make it. If your barber isn’t there you can leave a message with whoever answers the phone.

It’s 12 hours to cancel or reschedule prior to your appointment. Theres no fee if you cancel within the window.  The fee is the total amount of the scheduled service. We charge this fee because you have reserved a slot and if you cancel too close to your appointment it often results in your barber losing income due to not having sufficient time to fill the slot.  You can call to cancel or go online if you booked it through our online booking service.

It’s hard to say. Sometimes there’s no wait and sometimes it can be hours. We do recommend calling in advance and scheduling an appointment. 

Great question! The best way to express interest in working with us is to fill out the quick form in our menu or click here and we will contact you.

We recommend waiting until about age 4 or 5. We find that children are more comfortable in a barbershop at this age. We use very sharp tools to achieve precise cuts and unfortunately young children tend to move suddenly so for that reason we advise to wait until they are a bit older. But if you do decide to bring a younger child in then we recommend a style that doesn’t require the use of sharp blades or razors. We also highly recommend booking during the week when there’s less people so the child doesn’t get distracted as much. 

You can join the waitlist on our online booking system. If anyone cancels you will receive a notification right away and you can snag the slot. Or you can try anyone of the other barbers in the shop. You may have seen one of them cutting a similar style as the one that you have. Don’t worry we don’t get mad if you sit in another chair! In fact don’t be surprised if your usual barber comes by during your appointment to give your back up barber pointers on how to achieve your usual cut. We believe it’s a good idea to have a back up barber so please try a few of the barbers! 

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